Roles & Responsibilities

Responsibilities:-

·                  Provide sales and administrative support to manager in day to day duties

·                  Manage day-to-day operation in support of sales teams including order acknowledgement, processing                            quotations, PO, Sales order etc

·                  Provide sales support, liaise with team and/ or customers on daily basis

·                  Attend to sales enquiries from customers both locally and overseas and work closely with the operation team to coordinate on delivering the orders

·                  To provide good support and customer service to existing customers

·                  To act as coordinator between customer, production and logistics for proper arrangement with the objective to optimize customers’ requirements and customers’ satisfaction

·                  To detect issues and problems that arise and propose resolve methods to reporting Manager

·                  Preparation of daily, weekly, and monthly reports on sales

·                  All other ad hoc duties assigned by your Reporting Managers

Requirements:-

·                  NTC / Diploma or equivalent in Mechanical Engineering or manufacturing related discipline

·                  At least 2 years of working experience in the related field

·                  Quick learner and able to multi-task

·                  Team player & being independent when given tasked to perform

·                  Handling external or internal communication or management systems

·                  Familiarize with ERP software and Microsoft office

·                  Take charge of customer profiles

·                  Handle customer portals for invoicing related matters

·                  Be able to write and reply emails accordingly

·                  Check sales email and follow up

·                  Answer queries by clients & customers

·                  Managing invoicing and sales related enquiries

·                  Assist in sales department

·                  Process orders via email/phone