• To lead, manage and ensure day to day smooth operations at all cafes and kiosks, Support daily operations: Perform cashiering duties, inventory stocking, recording and merchandising in accordance to Company Standard Operations Procedures (SOP)

• Manage, supervise, train and lead staffs to ensure best service quality.

Build and maintain cordial relationships with customers

• Maintaining cleanliness of store base on SFA standards and regulations & Maintain standard of quality, high level of store sanitation & cleanliness in the outlet to Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements without compromise.

• Inventory management (ordering, organising and maintaining a healthy inventory) & Ensure various stocks are available for daily use in the store

• Daily opening and closing of accounts during each shift

• Administer Staff Records & Scheduling of roster

• Other duties as per assigned by GM